A centralized conversation system that consolidates all chat channels, comments, DMs, and emails into one place, allowing sales and support teams to maintain continuous customer support, prevent missed cases, and provide a comprehensive view of communication history.

Suitable for organizations with multiple channels and people working together, such as sales team + admin team + customer support team, that need:

- No need to switch between multiple apps.

- Makes it easy to distribute tasks to the team.

- Can be checked retrospectively.

- Set up Auto Response and Tags for systematic case management.